Terms of Purchase

Terms of Purchase

These Terms of Purchase govern all order placements, transactions, and purchase behaviors made on our website. By completing a purchase on this platform, you confirm that you have read, understood, and agreed to abide by the following terms and all related service policies.

1. General Purchase Terms

All products displayed on our website are premium skincare items designed for babies, newborns, and toddlers, formulated for fragile and sensitive skin. We commit to providing safe, high-quality, and authentic products for daily infant skincare use. All product prices and transaction standards on the website follow a unified and transparent pricing rule.

2. Payment & Currency

The official unified currency for all product pricing, order settlement, invoicing, and refund transactions on our website is USD. All payment transactions shall be settled in accordance with the real-time displayed amount on the order page. Customers shall complete payment through valid and authorized payment channels supported by the platform to confirm order validity.

3. Shipping & Delivery Terms

We provide global free shipping service for all orders without minimum purchase requirements. All shipping fees are fully covered by our side, and customers will not bear any shipping costs.
All confirmed and paid orders will be processed and shipped within 1 to 3 business days. The estimated delivery time after shipment is 6 to 12 business days. We undertake all tariffs, customs duties, and any additional logistics-related fees incurred during transportation and customs clearance. No extra hidden charges will be charged to customers throughout the entire transaction process.

4. Return & Refund Terms

We maintain a customer-friendly after-sales system. Customers are eligible to apply for returns within 60 days after receiving ordered products, subject to compliance with return condition standards.
Once returned items are received, inspected, and verified to meet return requirements, the refund procedure will be initiated. All refunds will be fully processed within 5 to 10 business days, and funds will be returned via the original payment method.

5. Order Rights & Responsibilities

Customers shall ensure that the submitted order information, including shipping address and contact details, is accurate and complete to avoid logistics abnormalities caused by incorrect information. We reserve the right to verify order information for high-risk or abnormal orders to ensure transaction security.
Before orders are shipped, customers can apply for order modification or cancellation. Once the goods are dispatched and enter the logistics process, no further modification or cancellation requests will be accepted.

6. Service Consultation

For any questions about product details, order status, transaction rules, shipping issues, and after-sales applications, customers can submit consultation and service requests through the Contact Us page. Our customer service team will provide standard and professional support services.

7. Terms Update

We reserve the right to update and adjust these Terms of Purchase according to business optimization and compliance requirements. Revised terms will take effect immediately after being published on the official website. Continuous use of the website and continued purchase behavior will be regarded as recognition of the latest terms.

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